Shipping / Return Policy

Round Flat Records offers the best hard to find releases at some of the lowest prices on the internet
All our items are new, unplayed item unless noted. Many items have been in long term storage in various warehouses across the US and may show some signs of storage wear.

Payment Information
We accept checks and money orders made payable to Round Flat Records.
Outside the USA we accept International Money Orders. We DO NOT accept checks drawn on NON-US banks.

Please Mail To
Round Flat Records
PO Box 167
Amherst NY 14226

We also accept Paypal at the email address roundflat@roundflat.com

Shipping Rates
All shipping rates include Delivery Confirmation in the USA. You will be emailed all tracking information once your package ships.


All 12″ vinyl ships in heavy cardboard LP mailers. All CDs ship in padded bubble mailers

USA Shipping Rates
Compact Disc or Seven Inch = $4.95 for First Class Mail
Vinyl Album = $4.95 for Media Mail
$1.00 for each additional item

Canada / Mexico Shipping Rates
Compact Disc or Seven Inch = $12.95 for First Class International Mail
Vinyl Album = $18.95 for First Class International Mail
$5.00 for each additional item

Europe / Japan And Everywhere Else Shipping Rates
Compact Disc or Cassette or Seven Inch = $19.95 for First Class International Mail
Vinyl Album = $19.95 for First Class International Mail
$5.00 for each additional Compact Disc / Seven Inch / Cassette
$10.00 for each additional Vinyl Album

Returns

With our simple returns process, you can shop online worry-free.

Start the return process within 30 days of receiving your item.

We inspect all returned items. The product must be in new or unused condition, with all original product inserts and accessories.

Shipping costs will be the responsibility of the customer in cases of buyer’s remorse returns, didn’t like the color/quality, changed your mind, ordered by mistake, bought it somewhere else, etc.

We will refund the cost of the merchandise and shipping charges if the return is a result of our error or defective product.

Ship the product as soon as possible so it arrives at our facility within 30 days  of receipt of the item. 

How to Return an Item
Repackage the item in a safe and secure manner. Please include a brief note including your name, address and email address and the specific reason for the return.

Please ship the item to

Round Flat Records

C/O Returns

PO Box 1676

Amherst NY 14226

Defective Product and Returns Due to Our Error

If there are mistakes with your order, or products arrive defective/damaged at the time of receipt, we’ll make it right by:
 

  • Replacing the product or
  • Issue a refund
  • And we’ll also cover the cost of any return shipping
  • If the product is not defective, return shipping fees will apply.